Shipping & Returns
Portugal
Correios de Portugal Services: Free Shipping on all orders.
Options: Delivery to your address.
Delivery time: 1 to 5 working days.
Portuguese Islands
Options: Delivery to your address.
Delivery time:
Madeira: from 5 up to 10 days - 10 euros (2 kg)
Açores: from 7 up to 15 days - 8 euros (2 Kg)
Europe
Options: Delivery to your address.
Delivery time: from 5 up to 7 working days.
Zone 2
Up To 2 kg: 20 euros;
From 2.01 kg up to 5 kg: 30 euros.
Germany, Austria, Belgium, Slovakia, Slovenia, France, Greece, Netherlands, Hungary, Ireland, Iceland, Italy, Lithuania, Luxembourg, United Kingdom, Czech Republic, Switzerland.
Zone 3
Up To 2 kg: 30 euros;
From 2.01 kg up to 5 kg: 40 euros.
Denmark, Estonia, Finland, Latvia, Malta, Norway, Poland, Sweden.
Shipping to the rest of the world contact us
sensetailor@gmail.com
Refunds
You have 30 days to return your items purchased from the online store.
QUICK REFUND
The refund will be processed very quickly, in the days following receipt of your return, using the same payment method used for the purchase. Keep in mind that the time for a refund made to your credit card will always depend on your bank.
The refunded amount only concerns the value of the returned items and does not include any other cost borne by the customer at the time of purchase, namely shipping costs.
Exchanges and returns will be accepted respecting the following rules:
- The products cannot show signs of having been washed or used.
- Products can only be tried on to test size and shape, but cannot be used.
- The products must present their original characteristics.
- The products are complete with all the elements that compose it (ex. both items of a pair of shoes, boxes and labels and other elements that are inside the shipping box or the box of the products).
- The original packaging must not be damaged.